FAQ & Policies
Frequently Asked Questions
Helpful information about private dining, meal prep, booking, dietary needs, service areas, and what to expect when working with Chef Wash.
Private Dining
Meal Prep
Dietary Needs & Allergies
Pricing & Booking
Service Area
General Policies
Inquiry & Availability
An inquiry is not a confirmed booking. Availability must be reviewed and confirmed.
Deposit
The standard deposit is 50% of the approved event total unless otherwise agreed. A date is not officially booked until the required deposit is received and verified.
Final Balance
The remaining balance is generally due 7 days before the event unless otherwise stated in the approved booking terms.
Guest Count / Menu Changes
Material changes to guest count, menu, location, service style, or dietary requirements may affect pricing and must be reviewed before the event.
Allergies / Dietary Information
Clients are responsible for disclosing known allergies and dietary restrictions in advance. An allergen-free environment cannot be guaranteed.
Travel
Select travel requests are considered case-by-case.
Cancellation / Refunds
Cancellation, rescheduling, and refund terms are provided in the approved event agreement or booking terms when applicable.